Decision & Interaction Analysis

DIA – based on Action Profiling®.

Sherril Kennedy from Kennedy Business Solutions

Most issues of concern involve ways in which individuals, and the aggregate of the Board or Executive, impact the business. We do not use one of the myriad psychometrics to assess members of the group.

Instead we use our Decision & Interaction Analysis (DIA) which identifies the core thinking pattern of each person. It details our motivation to concentrate on different parts of the decision-making process. It explains how we interact with others. It supports and underpins the psychometric tools that we use. It can highlight the reasons behind past successes and failures in an objective and non- threatening way.

Decision & Interaction Analysis (DIA) is used in Fast Track to Performance. Find out more about this here.

Background to Decision & Interaction Analysis

Rudolf von Laban, (1879 – 1958) was one of the great theorists and practitioners of movement. He laid down a system (Labanotation) for recording the analysis of how the human body moves in space and to ascribe value to its movements, releasing the expressive power contained in each of them. Because of this, other disciplines have been able to develop their understanding and use of movement in their own spheres. His work raised the esteem in which dance movement had been held and in the wider field, of education, psychology, and management.

Laban fled from the Nazis in 1938, finding refuge with the Elmhirst family at Dartington Hall, Devon where he met a management consultant F.C. Lawrence and began supporting the war effort to increase production in British factories e.g. Tyresoles, Mars.

Dance was at a standstill as a profession, but movement study was still possible: Laban and Lisa Ullman set up the Art of Movement Studio in Manchester. From here Laban recommended Warren Lamb, one of his students, to respond to a request for remedial exercises for factory workers, whose repetitive work needed to be balanced to retain their efficiency and their health.

Warren Lamb, a keen observer and analyst, saw that some workers were not in fact tired by their work, and realised that Laban’s analysis revealed individual movement styles. He saw that when a person combined the same qualities of Posture (body shape which is adapted to the task in hand) and the Gestures (the movements that carry out the task) the person is being their authentic selves. This Posture Gesture Merging pattern does not change over a lifetime. Critically for the eventual use of the Action Profile®, Warren Lamb found that he could also analyse people in management. It was a concept of genius that equated Movement Analysis with the Decision-Making process. The Action Profile® was born.

His own students included Pamela Ramsden, a psychology graduate, who, as his business partner, continued to develop Warren Lamb’s work including how people Interact with others; gave the name to Dynamism – the need to undertake multiple tasks; and to Adaptability – the natural ability to cope with new situations. Dr Judith Kestenberg, a child psychologist, wanted to understand neonatal communication, so trained with Warren Lamb.  The Kestenberg Movement Profile was developed; a comprehensive tool for understanding human movement from birth to adulthood. Pamela Ramsden and Dr Kestenberg brought academic rigour and recognition to both profile systems.

It is this branch of Laban/Lamb/Ramsden’s work which enables qualified members of Action Profile® International to help Management teams work more productively together, and with a better understanding of how individual needs and Profiles can be combined to best effect. As qualified members of Action Profile®, Kennedy has built on this work to develop the Decision & Interaction Analysis which it has used to support clients in improving both personal performance and organisational effectiveness.

Kennedy Services Overview

Kennedy offers four main services: Breaking the Stalemate, Board & Executive Performance Audit, Fast Track to Performance and Governance & Oversight. Here you can see how the Kennedy Effective Top Team Leadership strategies fit into the services.

Facilitated resolution of a critical business issue or project
Understanding of how the individual will impact individual and group decisions
Detailed decision-making profile of the individual and aggregate impact on group decisions
Review and recommendations for improving Governance and oversight arrangements
BREAKING THE STALEMATE: Enabling Boards & Leadership Teams to unblock the obstacles that prevent them agreeing a way forward
BOARD & EXECUTIVE PERFORMANCE AUDIT: Optimise your effectiveness and understand the formula for making great decisions every time
FAST TRACK TO PERFORMANCE: Helping organisations to turnaround underperforming groups and individuals
GOVERNANCE & OVERSIGHT: Giving you assurance and better organisational performance

“I have known and worked with Sherril for many years and I never hesitate to put her in front of my clients.
She is very comfortable (and very good) in dealing with teams of executives and Boards. She also has very good diagnostic instincts and capabilities.

Jean Pousson, Finance and Strategy Trainer

“Sherril is an outstanding OD practitioner. The task she took on with me and my colleagues in a major public sector organisation was quite daunting but she tackled it with total confidence and carried it through to a highly successful conclusion. She is a one-woman poster-person for the arts and science of OD and a pleasure to work with. I can whole-heartedly recommend her as offering powerful direction and support for top teams and HR departments who want to achieve transformational change in their organisation.

Mike Emmott, Associate adviser at Chartered Institute of Personnel and Development

Sherril undertook an Organisational Review of an organisation on whose Board of Directors I have served for several years. She worked closely with the Executive team and Board during several months developing a Governance & Strategic Framework clearly identifying Purpose, Priorities & Objectives as well as critical success factors. As a consequence, the Board and Executive have a clearer focus, work more effectively, and provide clear and consistent leadership.

Sherril has a remarkable capability to get everyone engaged, involved and contributing to the process. She is a clear thinker and very focused as well as highly analytical. She is a pleasure to work with and a true team builder and leader.

Eva Wisemark, Owner of Optima Management (IOM) Ltd

“Sherril provided highly valuable insights into the senior management of my company and assisted in the successful restructuring of the whole organisation.

David Wertheim, Chairman at Arts Aid

“Sherril is a highly skilled development professional. She works very successfully with complex teams and individuals, working in high-pressure areas where relationships and achievement were critical. Her work is challenging, but the outcomes are both impressive and long-lasting.

Zoe Van Zwanenberg

I had the recent pleasure of working with Sherril on an Executive Coaching, Board Development and Change Programme, working with the Executive and Board Directors of DHU Health Care. Sherril very quickly assesses the issues and main drivers for effective change and quickly gets to work in providing tools, experience and recommendations based on underpinning knowledge and academic resources. Sherril has the ability to work with the participants to understand the root causes, analyse the findings and guide colleagues into a new way of working and thinking. Sherril successfully removed red tape and complex processes and provided a framework for effective decision making, responsibility matrices as well as designing a more succinct Board Reporting structure. I would highly recommend Sherril in supporting with Board Development, Executive Coaching and Organisational Design and Development.

Lisa Wallis, Director of People and O.D at Community Health Partnerships

Thank you for the summary and the session, it was really enjoyable. I picked up some reflective moments and certainly an approach to factor into Board behaviour and their own preferences and styles that once smartly considered will improve their collective performance. The session was the right amount of time. The interactive chat worked well, and allowed us to get involved and share and you picked up our questions – made it feel more personal across the screen.

Karen Malone, Deputy CEO (Governance), Department of Health and Social Care, Isle of Man Government

“When we were faced with extremely tight timescales, Kennedy were able to design an organisation structure and detailed role profiles for all staff within a remarkably short period. The result was robust, comprehensive, and helped us change our whole approach to providing client-focused services.

Taroub Zahran, Director of Organisational Development, Glasgow Housing Association

“Kennedy developed the model that enables us to tackle a key issue - the prevention and control of infection and communicable disease. The model details how each person in the healthcare system contributes to preventing and controlling infection and provides the tangible measures by which we can monitor our success in tackling this issue. The innovative and professional approach taken proved to be great value for money, and was undertaken at remarkable speed.

Mary Henry, Nurse Consultant, Scottish Centre for Infection and Environmental Health